Privacy Policy

PRIVACY POLICY

Greater Sacramento Notary & Apostille
Effective Date: 03/06/2026

1. Introduction

This Privacy Policy explains how Greater Sacramento Notary & Apostille (“we,” “us,” “our”) collects, uses, shares, and protects personal information through our website GreaterSacramentoNotary.com, communications (phone/SMS/email), and services.

This policy is intended to align with California privacy laws including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

2. Information We Collect

A) Information You Provide

We may collect:

Name, phone number, email
Billing/payment information (processed by payment providers)
Appointment details (address, city, preferred time)
Document type(s) requested (e.g., POA, affidavit, apostille document category)
Messages you send via forms, SMS, phone, or email
Business information (company name, contact, invoicing details) for B2B clients

B) Information Collected Automatically (Website)

We may collect:

IP address, device type, browser type
pages visited, time spent, referring URLs
cookies or similar tracking technologies (if enabled)

C) Sensitive Personal Information (SPI)

Notary and apostille services may involve sensitive information. We may receive or view:

ID details needed for notarization and all other services
document content that may include personal, financial, or medical information

We do not use sensitive personal information to infer characteristics or for unrelated marketing. We use it only to provide requested services, comply with law, and prevent fraud.

3. How We Use Information

We use personal information to:

Schedule and confirm appointments
Provide quotes and service updates
Deliver notarization, apostille assistance, and loan signing services
Process payments and prevent fraud
Comply with legal obligations (including notary recordkeeping requirements)
Improve website and customer experience
Respond to inquiries and provide customer support

SMS Communications and Opt-In
If you provide your mobile phone number through our website forms, booking forms, appointment requests, or other contact methods, you may opt in to receive text messages from Greater Sacramento Notary & Apostille. These messages may include appointment confirmations, appointment reminders, service updates, responses to inquiries, and, where permitted by law, occasional promotional or marketing messages.

Message frequency varies based on your interaction with us and the services you request. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

4. How We Share Information

We may share information with:

Service providers (payment processors, scheduling tools, website hosting, analytics)
Shipping carriers (if you request shipping)
Government offices (for apostille submission/processing)
Title/escrow/signing services (for loan signing coordination and instructions)
Legal/Compliance if required to comply with law, subpoenas, or protect rights/safety

We do not sell your personal information.

SMS Privacy Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors or service providers in support services, such as customer service, scheduling platforms, or technical support, is permitted only to the extent necessary to provide our services.

5. Cookies and Analytics

We may use cookies or analytics tools to understand site usage and improve performance. You can control cookies through browser settings. Some site features may not function properly if cookies are disabled.

6. Data Retention

We retain personal information only as long as reasonably necessary for:

providing services
maintaining required business and legal records
resolving disputes and enforcing agreements

Notary journals/records may be retained as required by California law.

7. Security

We take reasonable administrative, technical, and physical measures to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your California Privacy Rights (CCPA/CPRA)

California residents may have the right to:

Know what personal information we collect, use, and disclose
Access specific pieces of personal information
Delete personal information (subject to legal exceptions)
Correct inaccurate personal information
Opt out of sale/sharing (we do not sell; sharing for cross-context behavioral advertising may not apply depending on tools used)
Limit use of sensitive personal information (we use SPI only for service/legal compliance)
Non-discrimination for exercising rights